Video Problems?

Video Problems on EyeCodingForum recorded training?

Contact WEBEX technical support for MAC and PC

866-229-3239

If it is not working on a Macintosh you must contact WEBEX technical support and they will help you:

  1. Enable the Safari browser for their streaming video service.
  2. Check your compatibility view settings.
  3. Your model of Macintosh and version of IOS.

The same applies to all PC users with Windows.

Most common problems:

  1. Incorrect link
  2. Truncated URL (when you copy and paste)
  3. Slow internet connection
  4. Not enough memory on the pc.

The streaming videos do not require a very fast computer. Mine is a Dell Vostro 1510, over 3 years old (and about $500 when I first purchased it).

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